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Retail & Offline Businesses Automation

Invite your customers and community to your store opening on WhatsApp — and fill the room

WhatsPortal sends personalised store opening invitations to your customer list and leads on WhatsApp — with launch date, exclusive early-access offer, and RSVP — turning your grand opening into a packed event with real footfall.

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Official Meta BSP · No credit card required

  • Official WhatsApp BSP
  • Free plan — no credit card required
  • Instant webhook integrations
  • Custom WhatsApp Flows
  • Billed in INR via Razorpay

A new store opens. A Facebook post goes up. 200 people see it. 8 show up.

01

Store opening marketing is typically organic social media posts and posters in the local area. Organic reach on social is low. Posters are ignored. The result is a well-designed store and poor opening day attendance — a disappointing start that takes weeks to recover from.

02

The most valuable audience for a new store is the one that already knows the brand — existing customers, past leads, referrals from loyal clients. Reaching them effectively requires a direct, personal channel. WhatsApp is that channel.

03

Opening day footfall drives long-term awareness. Customers who visit on opening day become early regulars, early reviewers, and early word-of-mouth sources. Getting the right people in the door on day one is worth significant investment — WhatsApp gets them there efficiently.

The solution

WhatsPortal broadcasts personalised store opening invitations on WhatsApp — generating the footfall your new store deserves.

Personalised opening day invitation

Send every contact a personalised invitation — 'We're opening a new store in [area] on [date]. As one of our valued customers, you're invited to our exclusive preview evening.'

  • Send every contact a personalised invitation
  • 'We're opening a new store in [area] on [date]
  • As one of our valued customers, you're invited to our exclusive preview evening.'

RSVP collection

Include an RSVP option — 'Reply YES to confirm attendance and get your exclusive opening day gift.' Know who's coming, follow up with non-responders, and have enough refreshments.

  • Include an RSVP option
  • 'Reply YES to confirm attendance and get your exclusive opening day gift.' Know who's coming, follow up with non-responders, and have enough refreshments
  • Fully automated system
  • Real-time notifications

Multi-touch invitation sequence

Send the initial invitation 2 weeks before, a reminder 3 days before, and a 'we open tomorrow' message the night before. Each touchpoint builds anticipation.

  • Send the initial invitation 2 weeks before, a reminder 3 days before, and a 'we open tomorrow' message the night before
  • Each touchpoint builds anticipation
  • Fully automated system
  • Real-time notifications

Post-event follow-up

After the opening, send a thank-you to attendees — 'Thank you for celebrating with us. Here's 15% off your first purchase this week.' And a 'you missed us' message to non-attendees with the opening offer.

  • After the opening, send a thank-you to attendees
  • 'Thank you for celebrating with us
  • Here's 15% off your first purchase this week.' And a 'you missed us' message to non-attendees with the opening offer

How it works

Streamlined automation in four simple steps.

  1. 01

    Build your invite list

    Import your existing customers, leads, and relevant local contacts into WhatsPortal. Segment by proximity or loyalty tier.

  2. 02

    Invitation sequence goes out on schedule

    The pre-opening invitation, reminder, and day-before message fire automatically. RSVP responses land in your team inbox.

  3. 03

    Opening day is packed

    Invited guests show up for the exclusive early access. Non-attendees receive the follow-up offer. Your opening week starts with momentum.

  4. 04

    Sync store inventory

    Catalog enquiries and appointments are logged in your retail POS and inventory management system.

L

Style Concierge

Luxe Apparel

Hi Vikram! Your booking for the VIP Personal Styling session is confirmed. 👔 Saturday, 4:00 PM at our Connaught Place store.

1:00 PM ✓✓

To help our stylist prepare, what are you looking for?

1:00 PM ✓✓

Formal suitsSmart casualsWedding collection

Smart casuals

1:05 PM ✓✓

Perfect! We've assigned our senior stylist Kabir to your session. He will curate a custom rack of smart casuals for you.

1:05 PM ✓✓

See you on Saturday! Here is the store map: click.luxeapparel.in/cp 📍

1:06 PM ✓✓

Example conversation — automated by WhatsPortal

What our customers say

“We sent WhatsApp invites to 1,500 contacts for our new Pune store opening. Over 300 people came on opening day — more than we expected. The personalised invite made people feel genuinely special.”

— [Retail chain manager]

Live

Store opening WhatsApp invitations achieve significantly higher attendance rates than social media-only announcements

< 1 min

Average setup time for standard workflows

3×

Increase in response rates compared to email alerts

₹0

Get started for free — free plan included

FAQ

Common questions about retail store opening event invites

Can I use this for a branch opening if I&apos;m an existing chain?

Yes. Segment your invite list by location — existing customers in the new branch&apos;s catchment area receive a personalised invite. Customers further away receive a general announcement.

Can I run a contest or lucky draw for RSVP respondents?

Yes. Include a lucky draw prompt in the RSVP confirmation — &apos;All attendees are entered into our opening day lucky draw.&apos; Increases RSVP rates and opening day attendance.

Can I use WhatsPortal for ongoing event marketing after the opening?

Yes. Use WhatsPortal to promote anniversary events, special evenings, designer pop-ups, and seasonal sales throughout the year — building your store&apos;s event calendar on WhatsApp.

What does WhatsPortal cost?

Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.

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A great opening day is the foundation your store deserves. Fill it with WhatsApp.

Start for free

No credit card required. Free plan available. Official Meta BSP.