Healthcare & Hospital Automation
Simplify administrative workflows. WhatsPortal integrates with hospital systems to automate appointment scheduling, securely deliver lab reports, send discharge instructions, and triage parent-patient calls.
Official Meta BSP · Secure & Compliant
01
Patient no-show rates drain clinic resources. Traditional SMS appointment reminders go unread or are filtered into spam, leading to empty slots and delayed diagnoses.
02
Lab and radiology report collections congest physical lobby areas. Front desks spend valuable time answering calls from patients asking if their results are ready.
03
Triage staff is constantly overwhelmed. Processing routine queries regarding consulting hours, billing estimates, and insurance checklists manually slows down care.
The solution
Allow patients to check consulting schedules, select open slots, and confirm appointments on WhatsApp, reducing call volumes.
Automatically transmit lab results, prescriptions, and discharge summaries as encrypted PDFs directly into patient chats.
Trigger care check-ins, medication logs, and physiotherapy schedules based on the patient's discharge date.
Route patient queries automatically to active staff departments like Billing, Pharmacy, or Clinical support under a single dashboard.
How it works
Connect your HIS database
Integrate WhatsPortal with your Hospital Information System, EMR database, or web portal via REST API or secure webhooks.
Define patient trigger flows
Configure template scripts for appointment schedules, report availability alerts, post-op feedback, or clinic bills.
Encrypted message transmission
System fires patient updates. Patients reply using interactive quick reply buttons to confirm, cancel, or download files.
Update records in real-time
Patient actions, confirmed visits, and uploaded documents sync back automatically to your clinical database.
Apex Care Hospital
Official Portal
Hi Sarah! Your appointment with Dr. Mehta (Cardiology) is confirmed for tomorrow at 10:30 AM. 🏥
10:00 AM ✓✓
Would you like to fill out your secure pre-visit intake form or view the location map?
10:00 AM ✓✓
Intake Form
10:01 AM ✓✓
Please fill out this secure form to save time at the registration desk: click.apexcare.in/intake-sarah 📝
10:02 AM ✓✓
Example conversation — automated by WhatsPortal
Healthcare Excellence
“Delivering radiology and lab PDFs via WhatsPortal saved our administrative staff hundreds of hours and cut down patient collection queues by 60%. The setup was simple and highly secure.”
30%
Reduction in clinic no-show rates
60%
Decrease in report collection lobby wait times
100%
Secure and HIPAA compliant delivery
₹0
Get started for free — standard pricing applies
FAQ
Yes. Communication via the official WhatsApp Business API uses end-to-end encryption. WhatsPortal maintains strict compliance guidelines, and data is only processed for the intended transactions.
Yes. You can securely deliver PDFs of prescriptions, lab tests, and imaging reports directly to patients on WhatsApp.
Yes. WhatsPortal connects via webhook or REST APIs to standard HIS platforms, enabling real-time status syncs and message triggers.
With our shared multi-agent inbox, patient conversations can be triaged automatically by department (e.g., Cardiology, Billing, Pharmacy) and assigned to active staff members.
Related solutions
Healthcare appointment reminders
Cut clinic no-shows with automated WhatsApp reminders that let patients confirm directly.
Learn more
Healthcare lab report delivery
Deliver diagnostic reports securely to patient chats, saving time and printing costs.
Learn more
Healthcare patient intake forms
Collect patient intake forms and documents before they arrive at the clinic.
Learn more
No credit card required. Free plan available. Official Meta BSP.
We use cookies
We use essential cookies to make the product work, and optional cookies for support chat. See our privacy policy.
