Retail & Offline Businesses Automation
WhatsPortal sends personalised product catalogues and new arrivals to interested customers on WhatsApp — with images, prices, and a direct enquiry link — so you sell from your catalogue without building a website or opening an app.
Official Meta BSP · No credit card required
01
Retail businesses without e-commerce websites rely on WhatsApp to share products — but manually sending photos to individual customers doesn't scale. It consumes staff time, looks unprofessional, and misses many potential buyers.
02
When you launch a new collection, your existing customers — who have already bought from you and trust your taste — are your best audience. But most of them don't hear about it unless they happen to visit the store or ask. A proactive broadcast changes this entirely.
03
PDF catalogues emailed to customers are rarely opened. A WhatsApp Catalogue — or a curated message with product images, prices, and ordering instructions — converts browsing intent into enquiries far more effectively.
The solution
Connect your product catalogue to WhatsPortal and share it directly on WhatsApp — customers browse, tap items, and enquire without leaving the app.
When new stock arrives, broadcast a curated selection to your customer list — product photos, prices, and a 'message to order' prompt. Your loyal customers see it first.
For customers who've bought specific categories before — sarees, furniture, jewellery — send personalised 'based on your last purchase' recommendations when relevant new arrivals come in.
Customers who want a product reply to the message. Their enquiry lands in your WhatsPortal shared inbox — with the product name and customer context — so your sales team responds with full information.
How it works
Build your catalogue in WhatsPortal
Upload product images, names, and prices. Create curated collections for different customer segments.
Broadcast or share on request
Broadcast new arrivals to your full customer list when ready. Or configure the bot to share the catalogue automatically when a customer asks 'show me your collection.'
Enquiries convert to sales
Customer replies come into your inbox. Your team answers, confirms availability, and closes the sale — with no website or payment gateway required to start.
Sync store inventory
Catalog enquiries and appointments are logged in your retail POS and inventory management system.
Style Concierge
Luxe Apparel
Hi Vikram! Your booking for the VIP Personal Styling session is confirmed. 👔 Saturday, 4:00 PM at our Connaught Place store.
1:00 PM ✓✓
To help our stylist prepare, what are you looking for?
1:00 PM ✓✓
Smart casuals
1:05 PM ✓✓
Perfect! We've assigned our senior stylist Kabir to your session. He will curate a custom rack of smart casuals for you.
1:05 PM ✓✓
See you on Saturday! Here is the store map: click.luxeapparel.in/cp 📍
1:06 PM ✓✓
Example conversation — automated by WhatsPortal
What our customers say
“We started sending new arrival broadcasts on WhatsApp when saree season arrives. The response is immediate — orders from customers who couldn't visit the store but still wanted to buy.”
Live
Retail businesses that proactively share product catalogues on WhatsApp generate significantly more enquiries per launch than those relying on store walk-ins alone
< 1 min
Average setup time for standard workflows
3×
Increase in response rates compared to email alerts
₹0
Get started for free — free plan included
FAQ
Yes. Attach a beautifully designed PDF catalogue alongside your product highlights message — customers who want to browse the full range can open the PDF, while the in-message images drive immediate enquiries.
Yes. Segment customers by purchase history, price range preference, or product category. Send the premium collection to high-value customers, new arrivals in their preferred category to others.
Include a clear call-to-action — 'Reply with the item name to order' or 'Send your address and we'll confirm availability.' Your team handles fulfilment via the WhatsPortal inbox.
Free plan: ₹0, 100 messages/month. Standard: ₹1,199/month (5,000 messages). Premium: ₹2,499/month (unlimited). All in INR via Razorpay.
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No credit card required. Free plan available. Official Meta BSP.
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